Business Communication Converged Solutions
Telecommunications service providers have fundamentally changed the way enterprises communicate with the introduction of hosted, cloud-based voice services. Thanks to their progressive approach to modernizing communications solutions, these service providers are best positioned to deliver on the promise of hosted Unified Communications (UC); providing a more strategic alternative for enterprises, with these applications available from a service provider’s network, not on the customer premise.
Our solution focuses on the key area of Convergence with secured communication and providing a freedom of Mobility and other enhanced conferencing and Trunking feature over the Cloud as well with a much a capacity to move the next generation by integration with IMS and VoLTE networks.
- Unified Communication
- Voice / Video Conferencing & Collaboration
- SIP Trunking
Unified Communications is an open platform that combines all of the critical elements required by telecommunication service providers to ensure the rapid delivery of their Unified Communications solutions.
It comprises of certain elements to help service provider’s design and introduce a wide range of successful communications solutions for the market segments they serve and to meet the variety of communication needs of individual users. We help service providers with the planning, implementing and launching of successful market offers. The unified communication elements are as follows:
The User Experience
Unified communications offers the power to seamlessly communicate using one familiar user interface from any of the user’s favorite devices, simplifying access to a fully integrated UC experience including voice, video, messaging, conferencing and collaboration.
Voice/Video Conferencing & Collaboration
Conferencing Solution supports Instant Conferencing to meet the needs of a few participants as well as Business Conferencing to support formal scheduled conferences with hundreds of participants.
Designed to provide an easy-to-use, fully integrated user experience, Conferencing can be enabled from a user’s phone, desktop toolbars, or a web portal, and leaders can manage active calls using a web-based meeting portal.
One platform for all communications services eliminates the need for 3rd Party conferencing & Collaboration solutions. It is a unified browser based interface for scheduling conferences and controlling and recording calls in process.
Video capabilities are an additional option available with Instant Conferencing. It allows end-users to have video calls on any video enabled devices, including IP videophones, soft phones and mobile phones.
UC platform is purpose-built to offer service providers with the flexibility to integrate third-party applications with their offers in order to meet the unique communications needs of the market segments they serve.
eCentrex Solution provides Hosted PBX and business trunking services, including value added features such as messaging, conferencing, video calling and multiple call lines, which effectively combine a company’s headquarters and branch offices into a single virtual office.
Because customers can use the eCentrex service wherever they happen to be, distance becomes irrelevant. The scalable platform will enable companies to readily reach all the regions and improve productivity through faster accessibility to company personnel. This translates into faster decision making and better service for our customers.
The intense growth of mobile devices, from laptops to smartphones to tablets is now considered a necessary component of a successful Unified Communications solution. Recognizing this shift, we have architected mobility capabilities into all UC products and services. Service providers of all types can now quickly extend mobile UC services to a variety of devices on existing mobile networks including 2G, 3G and 4G, keeping their customers connected from wherever they are.
Session Initiation Protocol (SIP) Trunking gives your enterprise a faster, more secure solution for voice, video and unified communications. Plus, you can count on superior efficiency over the TDM protocols of the past. You can save on your telecom and Internet expenses with an all-in-one communications solution designed to streamline all your communications:
SIP Trunks offer a flexible and cost-effective option by replacing conventional TDM PRI/BRI lines. The SBCs are designed to protect and control SIP trunking borders allowing enterprises to experience all the benefits of SIP trunking without sacrificing security or reliability.