Enterprise campus networking
without the enterprise IT team.
Your campus network connects everything. Users, devices, applications across buildings and sites. Traditional campus management means CLI configs, manual firmware updates, and flat networks where one breach spreads everywhere.
PowerCampus changes that. We manage your entire campus infrastructure as a service. Built on Cisco Catalyst Center and SD-Access fabric, delivered through 24/7 NOCs in Dubai and Riyadh.
What makes this different
- Cisco Powered Campus Access certified. We’re validated by NSF audit to design, deploy, and manage Cisco campus networks as a managed service. That certification means proven capability, not just vendor partnership.
- Regional expertise with local support. Our NOC teams operate from UAE and KSA with Arabic-speaking engineers who understand your compliance requirements, holiday schedules, and same-day response expectations.
- AI-driven operations, not monitoring dashboards. Catalyst Center AI/ML analytics detect issues before users complain, identify root causes in minutes instead of hours, and automate remediation without manual intervention.
What you get
- Zero-trust campus fabric. SD-Access with ISE micro-segmentation replaces flat networks with policy-driven segments. Identity follows the user, not the port.
- Automated lifecycle management. SWIM handles firmware distribution, compliance checking, and golden image standardization across your entire switch fleet.
- Intent-based networking. Business policies translate into consistent network configs across all campus locations. Change policy once, deploy everywhere.
- Predictable monthly pricing. Shift campus from capital expense to operational expense with per-device subscription pricing and no surprise refresh bills.
How it works
- Phase 1 – Design and Deploy: We assess your current campus, design SD-Access fabric architecture, configure Catalyst Center and ISE, and migrate from legacy infrastructure with minimal disruption.
- Phase 2 – Manage and Operate: Our NOC monitors through Catalyst Center Assurance, handles incidents from L1 through L3, manages firmware lifecycle, processes MAC requests, and enforces ISE policies 24/7.
- Phase 3 – Optimize and Evolve: Quarterly business reviews analyze SLA performance and capacity trends. Wireless RF surveys optimize coverage. Technology roadmap sessions align your campus with Cisco innovation cycles.
Service tiers
- Essential: 8×5 support, 4-hour P1 response, monitoring-only Catalyst Center access, quarterly firmware updates, 10 MACs per month, annual business reviews. For mid-market (500-1,500 employees).
- Perform: 24×7 support, 2-hour P1 response, full Catalyst Center management, monthly firmware windows, 25 MACs per month, quarterly business reviews, semi-annual optimization. For large enterprises (1,500-5,000 employees).
- Excel: 24×7 with dedicated TAM, 30-minute P1 response, custom dashboards, continuous firmware updates, unlimited MACs, monthly business reviews, semi-annual wireless surveys, PowerScale SD-WAN integration. For enterprise and government (5,000+ employees).
Campus networking that scales with your business, secured by zero-trust fabric, managed by certified engineers.
PowerCampus Benefits
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Predictable Costs
Shift campus infrastructure from CapEx to monthly OpEx with no surprise refresh bills or emergency break-fix fees.
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Predictable Costs
Shift campus infrastructure from CapEx to monthly OpEx with no surprise refresh bills or emergency break-fix fees.
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AI-Driven Operations
Catalyst Center assurance detects issues before users call and cuts troubleshooting time by 65% with root-cause analytics.
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Regional Compliance
Pre-built policy templates for NESA, ECC, SAMA, and CBUAE frameworks with audit-ready reports and logs.
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24/7 Local Support
Arabic-speaking NOC teams in Dubai and Riyadh with same-day on-site response and 30-minute to 4-hour P1 SLAs.
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Continuous Modernization
Automated firmware lifecycle, technology refresh planning, and quarterly roadmap alignment keep your campus current.
PowerCampus Delivers
Catalyst Center gives you single-pane visibility across all campus switches, wireless controllers, and access points. Template-based provisioning automates device deployment. Configuration drift detection catches unauthorized changes. Your team gets co-managed access to dashboards and reports without managing the platform itself.
LISP and VXLAN create overlay networks that segment your campus without redesigning physical infrastructure. ISE enforces 802.1x authentication and TrustSec Scalable Group Tags for identity-based micro-segmentation. Policy follows the user, not the port. IoT devices get automated profiling and onboarding.
Catalyst Center AI/ML analytics monitor client health, application experience, and RF performance in real time. Proactive issue detection spots problems before they impact users. Root-cause analysis cuts resolution time from hours to minutes. Automated remediation workflows handle common campus incidents without human intervention.
Software Image Management (SWIM) distributes firmware updates and validates compliance across your switch fleet. Golden images standardize configurations. Scheduled maintenance windows run with automated pre-checks and post-validation. Technology refresh planning aligns with Cisco product lifecycles and your budget cycles.
SD-Access fabric replaces flat campus networks with logical segments enforced at every access point. TrustSec SGTs create micro-segments based on user identity and device type. Guest access management isolates visitors without separate infrastructure. Campus edge integrates with data center and cloud security policies.
Pre-built policies map to UAE NESA Information Assurance Standards, KSA ECC-2:2024 controls, SAMA Cybersecurity Framework requirements, and CBUAE banking regulations. Audit-ready access logs, segmentation evidence, and compliance reports export on demand for regulatory reviews.
Our Dubai and Riyadh NOCs monitor your campus through Catalyst Center Assurance and ServiceNow integration. Tier 1 handles 60-70% of incidents automatically. Tier 2 engineers troubleshoot complex issues. Tier 3 architects design policy changes and optimize performance. Arabic-speaking support teams understand regional holidays and business cycles.
Quarterly business reviews analyze SLA performance, capacity trends, and technology roadmap alignment. Wireless RF surveys optimize coverage and identify interference. ISE policy reviews clean up stale SGTs and access rules. Network health assessments spot configuration drift and capacity bottlenecks before they cause outages.
PowerCampus: Service Tiers
EssentialSMB, Offices, Education |
PerformRetail, Multi-shift Enterprises |
ExcelHealthcare, Banking, Government |
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|---|---|---|---|
| Industry Fit | SMB, Offices (8×5 operations), Education | Retail, Enterprises with extended hours, Multi-shift operations | Healthcare, Banking, Government, Large Enterprises |
| Platform | Cisco Catalyst Center + SD-Access | Cisco Catalyst Center + SD-Access | Cisco Catalyst Center + SD-Access |
| License Tier | DNA Essentials | DNA Advantage | DNA Advantage + Expansion Pack |
| Support Coverage | 8×5 Business Care (Sun-Thu) | 24×7 Global Care | 24×7 Global Care |
| Target Use Case | Standard wired & wireless connectivity with centralized management | Enhanced performance, visibility, and extended support operations | Intelligent, automated, and highly optimized campus operations |
| Service Support | Emircom NoC (KSA, UAE) | Emircom NoC (KSA, UAE) | Emircom NoC (KSA, UAE) |
| Service Management | L2 Network Engineers | L1 NoC + L2 Network Engineers + L3 Specialist | L1 NoC + L2 Network Engineers + L3 Specialist + Service Delivery Manager |
| Monthly Tickets | 5 | 20 | Unlimited |
| Service Monitoring | Basic network monitoring | Availability monitoring with 24/7 proactive support | Availability and Performance Monitoring, Event correlation, Proactive optimization |
| Field Support | On demand | Included for fault cases | Priority response & dispatch |
| Fault Management | Reactive | Corrective | Proactive with Incident RCA |
| Performance Management | Basic KPIs (network & Wi-Fi) | Advanced analytics (user & app experience) | AI-driven optimization & forecasting |
| Wi-Fi Management | Core monitoring & troubleshooting, Wireless Maps | Advanced RF & client analytics, Wireless 3D Analyzer | AI-based optimization & experience tuning |
| Analytics & Reporting | Standard reports | Advanced analytics, Group-Based Policy Analytics | Predictive & business insights, Group-Based Policy Analytics, Cisco AI Network Analytics, AI Endpoint Analytics, AI Trust Analytics |
| Customer Visibility | Read-only dashboards | Read-only: Standard & Enhanced dashboards | Read-only: Standard & Enhanced dashboards, Advanced analytics dashboards |
| Wireless Surveys | Not included | Annual | Semi-annual |
| Optimization Assessments | Not included | Semi-annual | Continuous optimization |
| Automation | Software Image Management (SWIM) | Patch/SMU lifecycle management, Automation with Standard Templates | Custom Automation Use Cases |
| Integration Support | None | Identity Services Engine (ISE) | ISE + Cisco Spaces + ThousandEyes + PowerScale SD-WAN integration |
| Minimum Contract | 12 months | 24 months | 36 months |
| Deliverables | |||
| Cisco Catalyst Center Deployment | ✓ | ✓ | ✓ |
| SD-Access Fabric Design & Configuration | ✓ | ✓ | ✓ |
| ISE Authentication & Policy Setup | ✓ | ✓ | ✓ |
| Campus Switch & Wireless Provisioning | ✓ | ✓ | ✓ |
| Migration from Legacy Infrastructure | ✓ | ✓ | ✓ |
| Automated SWIM (Firmware Management) | ✓ | ✓ | ✓ |
| Compliance Templates (NESA/ECC/SAMA) | ✓ | ✓ | ✓ |
| 24×7 NOC Monitoring & Incident Management | — | ✓ | ✓ |
| AI/ML Network Assurance & Analytics | — | ✓ | ✓ |
| Dedicated Technical Account Manager | — | — | ✓ |
| Custom Catalyst Center Dashboards | — | — | ✓ |
| PowerScale SD-WAN Integration | — | — | ✓ |
| Continuous Network Optimization | — | — | ✓ |
| Managed By | Emircom managed. Emircom responsible | ||
| All Essential deliverables | Perform deliverables | Excel deliverables | |
Note: All tiers include Cisco Catalyst Center management, SD-Access fabric support, ISE authentication, and automated SWIM firmware management. Essential tier provides 8×5 monitoring with L2 support. Perform tier includes full 24×7 managed operations with L1/L2/L3 support and AI-driven assurance. Excel tier adds dedicated Service Delivery Manager, custom dashboards, and full ecosystem integration (ISE + Spaces + ThousandEyes + PowerScale SD-WAN) for end-to-end automation. Custom government tiers available with sector-specific compliance templates and data sovereignty requirements.